Refund Policy

1. 14-day money-back guarantee

If you start a new Pro or Business subscription — monthly or yearly — you can request a full refund of that first payment within 14 days of purchase, for any reason.

2. Renewals

Renewal payments are non-refundable, except where required by law. You can cancel anytime from the billing page to stop future renewals; you'll keep your plan until the end of the period you've already paid for.

3. How to request a refund

Email [email protected] from your account email (or include it in the message) along with your order number, which you'll find in your receipt email or the billing portal.

4. How refunds are processed

Payments are handled by Lemon Squeezy, our merchant of record. Approved refunds are returned to your original payment method, usually within 5–10 business days depending on your bank. When a subscription is refunded, it's cancelled and your account moves to the Free plan; your designs stay saved.

5. Plan changes

Upgrades take effect immediately and are prorated. If you switch to a lower plan, the change takes effect at the end of your current billing period.

6. Chargebacks

If something went wrong with a payment, please contact us first — we can usually fix it faster than a bank dispute. Accounts with open chargebacks may be suspended until the dispute is resolved.

7. Questions

Email [email protected]. See also our Terms of Service and Privacy Policy.